Frequently Asked Questions
What is Auto Inc.?
Auto Inc. is a comprehensive network of service stations and retail outlets dedicated in delivering top-tier vehicle services, high-quality lubricants, and reliable spare parts for all vehicle brands. Our commitment to exceptional quality and customer satisfaction distinguishes us in the industry.
Why should I choose Auto Inc.?
Auto Inc. offers the best vehicle services and solutions at fair and flexible prices. You can save a lot compared to what is charged at other Authorised Service Centres and Multi-brand workshops.
What types of vehicles do you repair?
We service all types of vehicles, including sedans, SUVs, Pickups, and luxury vehicles. Our experienced mechanics will ensure that your vehicle is taken care of.
Do I need to make an appointment for repairs or maintenance?
While appointments are recommended to ensure quick service, we also welcome walk-ins. To avoid waiting, we suggest booking an appointment online or by phone.
What services do you offer?
While appointments are recommended to ensure quick service, we also welcome walk-ins. To avoid waiting, we suggest booking an appointment online or by phone.
How can I check the status of my repair?
You can easily check the status of your repair by calling our service advisor.
Where can I book my service with Auto Inc.?
You can book an Auto Inc. vehicle service directly from our website. Want a more human experience? call us on our toll-free number +255800750339
What services do you offer?
We offer a wide range of services, including engine oil changes, filter changes, vehicle diagnostic checks, wheel alignment, wheel balancing, tyre replacements, battery checks and replacements, air conditioning re-gassing and general health checks.
How long does a typical service appointment take?
Do you offer a warranty on repairs?
No, but we provide a warranty on all our tyres. The warranty varies depending on the tyre brand:
- OTANI: 5 years
- Armstrong: 6 years
- Double Coin: 3 years
- HIfly: 1 year
How much will it cost to repair my vehicle?
The repair cost depends on your vehicle’s service requirements. We provide a free diagnostic and a detailed estimate before starting any work so you know exactly what to expect.
Can I bring my own parts?
Do you provide vehicle inspections?
Yes, we offer comprehensive vehicle inspections to ensure your vehicle is safe and running efficiently. This is ideal if you’re preparing for a long trip or need an annual safety check.
How to book a vehicle service with Auto Inc.?
We have made booking a car service as easy as 1-2-3. Just select your vehicle’s make and model, select the type of vehicle service you require, choose your preferred time slot and enjoy
